Term and Conditions

At Velora Fashion, we are committed to providing our discerning customers with elegant footwear and accessories that blend timeless style with contemporary sophistication. These Terms and Conditions outline the agreement between you and Velora Fashion regarding your use of our website and purchases of our products.

1. Acceptance of Terms

By accessing our website at hotsaleshoes.com and making purchases from Velora Fashion, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.

2. Our Customers

Velora Fashion caters to sophisticated individuals who appreciate refined craftsmanship and timeless style. Our product range, including our signature boots, loafers, and leather goods, is designed for customers who value quality materials and meticulous attention to detail in their footwear and accessories.

3. Product Information

3.1 Product Range

We specialize in premium footwear and accessories including:

• Footwear: Campagna Boots, Chelsea Boots, City Loafers, Desert Boots, Driving Shoes, Espadrilles, and Loafers
• Accessories: Belts, Caps, Gloves, Jackets, Knitwear, Leather Goods, Polo Shirts, and Scarves & Hats

3.2 Product Descriptions

We make every effort to accurately display our products through photographs and descriptions. However, slight variations in color or texture may occur due to monitor settings and natural material characteristics.

3.3 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Orders and Payment

4.1 Order Process

Your order represents an offer to purchase our products. We reserve the right to accept or decline orders for any reason, including product availability, suspected fraud, or errors in product or pricing information.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

4.4 Pricing and Taxes

All prices are listed in US dollars. International customers may be subject to customs duties and taxes, which are the responsibility of the recipient.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment

5.2 Shipping Regions

We ship globally, excluding certain Asian regions and remote areas. Delivery times are estimates and may vary due to customs processing or other factors beyond our control.

5.3 Delivery Responsibility

Once the shipping carrier accepts your package, the risk of loss and title passes to you. Any shipping delays or issues with the carrier should be addressed directly with the shipping company.

6. Returns and Exchanges

6.1 Return Policy

We want you to be completely satisfied with your Velora Fashion purchase. Our return policy includes:

• Return Window: 15 days from the date of delivery
• Condition: Items must be unworn, undamaged, and in original packaging with all tags attached
• Return Shipping: Customers are responsible for return shipping costs
• Refund Method: Refunds are issued to the original payment method

6.2 Exchange Benefit

For exchanges, we cover the shipping cost to send your new item to you.

6.3 Non-Returnable Items

To ensure hygiene and quality, the following items cannot be returned or exchanged unless they arrive damaged or defective:

• Gloves (for hygiene reasons)
• Caps & Hats (for hygiene reasons)
• Knitwear with signs of wear or without original tags
• Any item that has been worn, altered, or damaged after delivery
• Products without original packaging and tags

6.4 Sale Items

Sale items and discounted products are eligible for exchange or store credit only, not for refund.

6.5 Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the damage or defect. We will arrange for a replacement or refund at no additional cost to you.

6.6 International Returns

International customers are responsible for any customs duties or taxes associated with returning items. We recommend using a trackable shipping service for your return.

7. User Responsibilities

7.1 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

7.2 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

7.3 Prohibited Uses

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of our website, violate any laws in your jurisdiction.

8. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and digital downloads, is the property of Velora Fashion or our content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Velora Fashion.

9. Limitation of Liability

Velora Fashion shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website. Our total liability to you for all losses, damages, and causes of action shall not exceed the total amount you have paid to us in the past six months.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

11. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

12. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the State of Tennessee.